@inproceedings{see2021dissatisfaction,
 author = {See, Abigail and Manning, Christopher D.},
 booktitle = {Special Interest Group on Discourse and Dialogue (SIGDIAL)},
 external = {true},
 title = {Understanding and predicting user dissatisfaction in a neural generative chatbot},
 url = {https://sigdial.org/sites/default/files/workshops/conference22/Proceedings/pdf/2021.sigdial-1.1.pdf},
 year = {2021}
}